Management Shmanagement

We've been having a long bout with our management in relation to problems wrong with our apartment. They have yet to do anything about it, and it's been 2 months. We've had to throw away spoiled/rotten food 3x now, because the fridge stops working. We also have a runaway washing machine, that decides when we do laundry it should try and wiggle itself out of the closet. Did I say wiggle? I meant loudly jump from one side to the other...

After a not so pleasant exchange via email, our management made an appointment with us and said they would come by this morning at 10am. 10:30...didn't show up, and an email was sent asking where they were. 11:00 didn't show up... 11:30 still not there, and another email was sent saying we would report them and take action if our concerns were not resolved by the end of the day. Imagine our surprise when 20 minutes later then maintenance guy shows up! This was good, except for some odd reason the management lady decided she didn't need to come! They're supposedly coming back at 2pm to start on repairs, we'll see if she finds it necessary to show up this time!